Our Motto: Do What’s Best for the Patient. Period.
At Chelle Health and Med Spa, primary care is built around a more complete view of your health. Our Founder, Michelle Waters, FNP-C, brings more than 26 years of clinical experience with Intermountain Healthcare, including work in primary care, the emergency room, and labor and delivery. That background shapes how all of our providers care for patients today: thoughtfully, comprehensively, and with attention to the bigger picture rather than a narrow focus on one symptom or one treatment.
Our primary care approach is centered on prevention, optimization, and long-term outcomes. Traditional medicine asks if you’re sick. We ask, how can we help you feel even better.
We look at the full story—your symptoms, history, lifestyle, labs, risk factors, and goals—to understand what is driving how you feel. We are not compensated to push specific treatments or rush patients through short visits. In fact, new patient visits are allocated 50 minutes per visit, and follow-up visits are allocated 30 minutes each. Our focus is on identifying underlying causes, applying evidence-based medicine, and creating individualized plans that address the root cause, not just the symptom. We measure our success based on how we help our patients feel, function, and perform.
We care for patients age 14 and older through either a monthly membership model or a per-visit cash-pay option. Services include treatment for acute concerns such as ear infections, sinus infections, urinary tract infections, and iron deficiency, as well as management of complex and chronic conditions such as diabetes, hypertension, hypothyroidism, hyperlipidemia, anxiety, and depression. We also provide preventive care, including Pap smears, men’s health services, and other proactive screenings designed to support long-term wellness.
While we do accept HSA as a form of payment, our decision to move away from insurance and become a cash-pay, membership-based clinic was driven by what we believe is best for patients. Insurance-based models are based on creating standardized protocols for efficiency, and often create pressure for shorter visits, fragmented care, and limitations on what providers can prescribe and address in a meaningful way. By operating outside of that system, we are able to spend more time with patients, offer more personalized care, and make decisions based on what’s clinically best for the patient — not insurer restrictions.
We offer visits both in-person in Hurricane and by telehealth throughout Utah (and soon other states), making it easier for patients to access thoughtful, relationship-based primary care wherever they are. Our goal is simple: to provide high-quality care that helps you stay healthy, address concerns early, and optimize your health over the long term.
